Technical Help

Our highly trained Application Specialists are ready to provide you with additional product specifications, guide you through product selection and maintenance, and offer support throughout the operational life of the instrument you purchase. They are thoroughly schooled on the products we sell and can answer the most challenging questions.

Receive answers to questions on

  • Product selection
  • Product compatibility with an existing system
  • Regulatory compliance
  • Product upgrades
  • Replacement parts
  • Maintenance
  • Troubleshooting a failing system
  • Custom Ordering Solutions
  • And more!

Our dedicated Application Specialists have career experience in the following disciplines:

  • Analytical Testing
  • Certification/Metrology
  • Chemistry
  • Data Acquisition
  • Electrochemistry
  • Electronics
  • Engineering
  • Environmental Science
  • Fluid Dynamics
  • Quality Assurance
  • Temperature

Now Get Technical Questions Answered Online!

To have one of our Application Specialists answer a technical question via e-mail, simply click on the appropriate link below, then fill out and send the Application Question form. Our specialists will provide the answer via e-mail within 24 hours!

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Care Center

Have a question about one of our products or services? Just submit this online form and our technical service team will contact you with an answer.

Training Courses

Based on the equipment you are purchasing we offer comprehensive, hands-on instrument, self-paced learning, and live e-learning training sessions as well as applications-based courses on a variety of topics of interest to today's researcher

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